Terms & Conditions
All prices shown on our website are in United States Dollars ($, USD).
The price shown at the time of purchase will prevail, unless a gross pricing error has been made, in which case the situation will be reviewed with the customer on a case by case basis.
Prices do not include delivery costs. In the cases where there is a shipping fee, the delivery cost will be added to your order regardless of the number of items in the order and based on the delivery country selected.
To purchase a product, simply click on the appropriate button to add it to your shopping bag, then continue browsing or access your shopping bag (basket) to check out. You can access your shopping bag at any time by clicking on the link in the top right-hand corner of every page.
To check out, simply go to your shopping bag then follow the guidelines on each new page to review your selected items, access your account if necessary, set the billing and delivery details and finally pay for the item(s) in our secure e-commerce gateway.
We currently accept most major credit/debit cards in our secure payment gateway, including Visa, MasterCard and American Express. We do not store, nor have access to your full card number.
Once your payment has been authorised by your bank, you will get a payment confirmation note from us by e-mail. Please note that our business is based in St. Kitts-Nevis and so paying through our website can be viewed as an international transaction, which many banks can block if they are not made aware of your “foreign” purchase. We therefore strongly recommend you warn your bank before any foreign transaction, as you would before travelling abroad.
Once we have received your order and the payment confirmation, we will endeavour to process your order within 24 working hours. These exclude weekends and any St. Kitts-Nevis legal holidays, plus any company holidays (for example between Christmas and the New Year). Company holidays will be announced several weeks in advance; however St. Kitts-Nevis legal holidays will not be announced by us as these can be viewed on various public sources.
We will dispatch your goods once we have ascertained that all product, billing and shipping details are in due form. Should there be any problem with one or more aspects of your order (for example an item may be out of stock or may require a longer delivery time), we will contact you as soon as possible. Should either you or we decide to cancel the order, for any reason, before it is dispatched, the other party will not hold the first party liable for any inconveniences caused.
It is only once your order has been dispatched that the sale is deemed to be fully accepted and a sale contract is formed, based on our St. Kitts-Nevis address, unless you have ordered items requiring personalisation or specific manufacturing needs, in which case the contract is deemed valid once the work has started. We will send you a dispatch or manufacturing confirmation note by email to notify you and provide any invoices and tracking details we may have.
Newport Online Ltd. is a St. Kitts-Nevis registered company
Our registered address is as follows:
Newport Online Ltd.
Building 29, Port Zante
Our contact telephone number is +1.869.465.5100